How fast can you actually get to my home?

We can't promise a specific number of minutes because it depends on where we're dispatched from and what's already on our schedule — but we will always tell you an honest ETA when you call. What we can promise: we answer 24/7, we dispatch immediately, and we don't have you waiting days for an 'emergency' appointment.

Is the diagnostic really free?

Yes. There's no charge to have one of our technicians come out, assess your system, and tell you exactly what's wrong. You'll receive a clear, upfront quote for the repair before any work begins. No surprises on the invoice.

Do you charge more for after-hours or weekend calls?

Call us and we'll give you a straight answer on current emergency service rates. We're transparent about pricing — you'll know the cost before we start work.

My system is running but the house is still getting hotter — is that an emergency?

Yes. A system that's running but not cooling is often in a worse state than one that's shut off — it can be masking a refrigerant leak, a dying compressor, or a frozen coil that will cause cascading damage the longer it runs. Call us.

Should I keep running my heat pump if it's making strange noises?

No. Grinding, banging, hissing, or screeching sounds indicate active mechanical failure. Shut the unit off at the thermostat and call us. Running a failing system turns a repair into a replacement.

What brands can you repair on an emergency call?

Our technicians are experienced with all major heat pump brands sold in New Brunswick — including Mitsubishi, Fujitsu, Daikin, LG, Gree, Panasonic, and more. We come prepared for the most common failure points across all brands.

What areas do you cover for emergency calls?

We cover Fredericton and the surrounding area — Hanwell, New Maryland, Oromocto, Nashwaaksis, and nearby communities. Not sure if we reach you? Call us at (506) 406-2277 and we'll tell you immediately.

Emergency Heat Pump Repair Fredericton — 24/7 Fastest Response

Name: Heat Pump Medics
Address: 3 Timothy Ave N Unit 3, Hanwell, NB, E3C 0E8, CA
Telephone: (506) 406-2277

24/7 Emergency Dispatch
Fastest Response in Fredericton
Red Seal Certified Technicians
Free Diagnostic — No Surprise Fees
Fredericton & Surrounding Area

This Is a Real Emergency

An Overheating Home Isn't Just Uncomfortable — It's a Health Risk

When a heat pump fails and outdoor temperatures climb, the inside of a home can become genuinely dangerous — fast. Children, seniors, and pets are especially vulnerable to heat stress, and the temperature inside can exceed the outdoor temperature within hours.

This isn't a problem you wait out or schedule for next week. A failed heat pump in a New Brunswick summer is a medical emergency waiting to happen. You need someone there now — someone who knows exactly what to look for and comes prepared to fix it on the spot.

That's what Heat Pump Medics is for.

Call Now — 24/7 Request Service Online

🌡️

Indoor temps can exceed outdoor temps

A closed home absorbs and traps heat — especially upper floors and rooms with south-facing windows. Without active cooling, conditions deteriorate fast.

🧒

High-risk occupants need quick action

Young children, elderly family members, and pets have a much lower tolerance for heat stress. Don't wait to see if it gets better.

💸

A delayed repair becomes a bigger repair

Running a struggling system or attempting a workaround can cause secondary damage. Getting a technician there quickly protects your equipment — and your wallet.

📞

One call gets us moving

No hold music. No booking portal. No 48-hour callback window. Call us and we start dispatching immediately.

Our Commitment

We Get There Faster — Here's Why

Speed in an emergency isn't luck. It's the result of how we built this business — local, stocked, and always on call.

📍

We're Based Here

Heat Pump Medics is Fredericton-based and locally owned. When you call, we're not routing your request through a national dispatch centre — we're already nearby.

🚐

Stocked Trucks, Ready to Roll

Our service vehicles carry the parts and tools for the most common emergency repairs. When we arrive, we arrive ready to fix — not just assess.

🕐

24 Hours. 7 Days. No Exceptions.

Emergencies don't respect business hours. Our dispatch line runs around the clock. You call, we answer. You need us, we come.

Call Now — We'll Answer

Emergency Dispatch

Call. We Dispatch. Problem Solved.

01

You Call — We Answer

One call to (506) 406-2277 connects you directly to our team. No voicemail maze, no booking form, no waiting. Tell us what's happening and where you are.

02

We Dispatch Fast

A Red Seal certified technician is dispatched immediately with a fully stocked truck. We give you an honest ETA and stick to it.

03

Diagnosed and Fixed

We diagnose your system on arrival — free of charge. In most cases, we repair it the same visit. You'll have a clear quote before any work begins.

Don't Wait on These

Signs You Need Emergency Repair Now

Not every heat pump issue is an emergency — but these ones are. If you're seeing or hearing any of the following, call us immediately. Waiting makes it worse.

Call (506) 406-2277

Home temperature rising despite system running

The system may be running but not moving heat — a refrigerant leak, failed compressor, or blocked coil.

System completely shut down with no cooling at all

A tripped breaker, failed capacitor, or safety shutoff. Don't attempt to reset repeatedly — call us.

Hissing, banging, grinding, or screeching sounds

Mechanical failure in progress. Shut the unit off and call. Running it further causes more damage.

Ice forming on the outdoor or indoor unit

A frozen coil restricts airflow and can damage the compressor — a costly repair if left running.

Burning or electrical smell from any unit

Shut the system off at the breaker immediately and call. Do not restart until a technician has inspected it.

Water pooling or leaking inside near an indoor head

A blocked drain line or frozen evaporator can cause interior water damage on top of the heat pump failure.

What Fredericton Homeowners Are Saying

Customer Review

I'm very pleased with the service we received. Prompt and professional response. Took advantage of their deal on spring time maintenance for our three Haier Heat Pumps.

Nan Morton - Google Review

Customer Review

Great people and Excellent service!

John Gerber - Google Review

Customer Review

Excellent work, very polite young men.

John Waugh - Google Review

Emergency Repair — Common Questions

: We can't promise a specific number of minutes because it depends on where we're dispatched from and what's already on our schedule — but we will always tell you an honest ETA when you call. What we can promise: we answer 24/7, we dispatch immediately, and we don't have you waiting days for an 'emergency' appointment.
: Yes. There's no charge to have one of our technicians come out, assess your system, and tell you exactly what's wrong. You'll receive a clear, upfront quote for the repair before any work begins. No surprises on the invoice.
: Call us and we'll give you a straight answer on current emergency service rates. We're transparent about pricing — you'll know the cost before we start work.
: Yes. A system that's running but not cooling is often in a worse state than one that's shut off — it can be masking a refrigerant leak, a dying compressor, or a frozen coil that will cause cascading damage the longer it runs. Call us.
: No. Grinding, banging, hissing, or screeching sounds indicate active mechanical failure. Shut the unit off at the thermostat and call us. Running a failing system turns a repair into a replacement.
: Our technicians are experienced with all major heat pump brands sold in New Brunswick — including Mitsubishi, Fujitsu, Daikin, LG, Gree, Panasonic, and more. We come prepared for the most common failure points across all brands.
: We cover Fredericton and the surrounding area — Hanwell, New Maryland, Oromocto, Nashwaaksis, and nearby communities. Not sure if we reach you? Call us at (506) 406-2277 and we'll tell you immediately.

Is Your Home Overheating? Call the Medics.

An Overheating Home Isn't Just Uncomfortable — It's a Health Risk

We Get There Faster — Here's Why

We're Based Here

Stocked Trucks, Ready to Roll

24 Hours. 7 Days. No Exceptions.

Call. We Dispatch. Problem Solved.

You Call — We Answer

We Dispatch Fast

Diagnosed and Fixed

Signs You Need Emergency Repair Now

What Fredericton Homeowners Are Saying

Customer Review

Customer Review

Customer Review

Emergency Repair — Common Questions

Call Now For Same-day Service